Support

Need help with a RamartSystems API? We're here to assist.

Contact Us

Email: info@ramartsystems.com

We respond to all inquiries within 24 hours on business days.

What We Can Help With

• API integration and setup questions
• Authentication and API key issues
• Error troubleshooting and unexpected responses
• Rate limit and subscription plan questions
• Feature requests and feedback
• Billing inquiries (handled through your marketplace platform)

Before Contacting Us

Check these common solutions:

1. Verify your API key is active and correctly included in the request header
2. Confirm you have not exceeded your plan's rate limit
3. Check that your request format matches the API documentation
4. Try the endpoint with a simple test request first

API Documentation

Full endpoint documentation with examples is available on each product's page:

• RapidAPI: Search for "RamartSystems" on rapidapi.com
• Azure Marketplace: Coming soon

Service Status

If you experience unexpected errors or downtime, email us and we will investigate promptly.

Billing and Subscriptions

Billing is managed by the platform where you subscribed:

• RapidAPI subscribers: Manage billing at rapidapi.com/developer/billing
• Azure Marketplace subscribers: Manage billing in the Azure Portal